Pertamina Bina Medika IHC and SingHealth Collaborate to Enhance Healthcare Services

Bali, April 30, 2024 – PT Pertamina Bina Medika – Indonesia Healthcare Corporation (IHC), a state-owned hospital holding company, signed a Memorandum of Understanding (MoU) with SingHealth, the largest public healthcare group in Singapore, regarding the cross-sharing of clinical practices, innovations, and training to improve the quality of healthcare services.

The MoU was signed by the President Director of IHC, Dr. Mira Dyah Wahyuni, MARS, and Prof. Ng Wai Hoe, CEO of SingHealth Group, at The Meru Bali, witnessed by the Minister of Health of Singapore, Mr. Ong Ye Kung, who specially attended during his visit accompanying the Prime Minister of Singapore in Bogor. Accompanied by Prof. Kenneth Kwek, CEO of Singapore General Hospital (SGH), as well as representatives from the Ministry of Health of the Republic of Indonesia, the Coordinating Ministry for Maritime Affairs and Investment, and the Ministry of State-Owned Enterprises of the Republic of Indonesia.

With acute hospitals, national specialty centers, community hospitals, and polyclinics, SingHealth has a strong reputation for providing high-quality healthcare services. For instance, Singapore SGH, the largest acute tertiary hospital in SingHealth in Singapore, provides comprehensive patient-centered care with over 50 clinical specializations on its campus and ranked 11th in the world in 2024, according to Newsweek magazine. Through this MoU, IHC will gain access to SingHealth's knowledge and expertise in various, areas such as hospital management, staff training, as well as research and development.

With this collaboration, it is hoped that IHC's position, especially Bali International Hospital (BIH), will become stronger as a medical tourism destination. This collaboration encompasses enhancing clinical capacity building, transforming nursing care services, and patient journeys.

"We are committed to improving healthcare services quality through close collaboration with SingHealth. With the signing of this MoU, IHC enters a new era of collaboration that will bring great benefits to both IHC and the Indonesian community," said Dr. Mira.

The collaboration will target three strategic priority areas. The first is Clinical Excellence, emphasizing the importance of quality, patient safety, and evidence-based practice research. The second is Operational Excellence, focusing on enhancing customer experience through innovation and transformation. Lastly, People Excellence will concentrate on the sustainable development of healthcare professionals, including doctors, nurses, and management.

It also includes initiatives such as training for doctors and nurses, joint research, management of complex cases, as well as collaborative activities in medical education and professional development.

"The partnership with SingHealth is an important step in IHC's commitment to providing the best healthcare services in hospitals and clinics under the IHC network," said Dr. Mira. "SingHealth's globally recognized experience and expertise will help us improve service quality, expand access to services, and drive innovation in healthcare services."

It is expected to lay the foundation for broader transformation in the Indonesian healthcare system by providing access to best practices and current knowledge in the global healthcare industry.

CEO of SingHealth Group, Professor Ng Wai Hoe, said, "SingHealth is honored to sign this Memorandum of Understanding with our partners in Indonesia. This collaboration signifies our mutually beneficial relationship that will focus on training and development opportunities for our staff and strengthen our joint commitment to improving patient care. We look forward to learning from each other and advancing our collective mission to provide outstanding care to our patients."

On another occasion, Vice President of Corporate Communication of PT Pertamina (Persero), Fadjar Djoko Santoso, conveyed that through its healthcare subsidiaries, Pertamina is committed to supporting the government in expanding and improving the quality of healthcare services at Pertamina Bina Medika IHC Hospitals.

"The collaboration of IHC with global partners shows that all Pertamina subsidiaries have strengthened their steps at the global level," concluded Fadjar.

Pertamina, as a leading company in the energy transition, is committed to supporting the Net Zero Emission 2060 target by continuously promoting programs that directly impact the Sustainable Development Goals (SDGs) achievement. All these efforts align with Environmental, Social, and Governance (ESG) implementation across all Pertamina's business lines and operations.**